Privacy Policy

Last updated: January 2025

Our Commitment to Your Privacy

At Peoplying, we understand that the content you entrust to us is often sensitive and confidential. We are committed to protecting your data with the highest standards of security and privacy.

  • Your content is never used for AI training
  • Data is deleted after project completion within agreed timeframes
  • Content is never shared with third parties
  • All processing occurs in encrypted environments
  • NDA agreements are available for enterprise clients

1. Information We Collect

We collect information necessary to provide our translation and localization services:

Information You Provide

  • Contact information (name, email, phone number, company name)
  • Project materials and content submitted for translation
  • Communication records related to project management
  • Billing and payment information

Automatically Collected Information

  • Website usage data (pages visited, time spent)
  • Device and browser information
  • IP address and general location data

2. How We Use Your Information

We use collected information solely for the following purposes:

  • Providing and improving our translation services
  • Communicating about projects and service updates
  • Processing payments and managing accounts
  • Ensuring quality and consistency in deliverables
  • Complying with legal obligations

3. Data Protection Measures

We implement comprehensive security measures to protect your data:

  • Encryption: All data is encrypted in transit and at rest
  • Access Control: Strict role-based access limited to assigned team members
  • Secure Infrastructure: Industry-standard security protocols and regular audits
  • Confidentiality Agreements: All team members are bound by confidentiality obligations
  • Secure Deletion: Data is permanently deleted after project completion

4. Data Sharing

We do not sell, rent, or share your personal information or project content with third parties, except:

  • When explicitly authorized by you in writing
  • To comply with legal obligations or valid legal processes
  • To protect our rights, privacy, safety, or property

For enterprise clients requiring additional assurance, we offer custom NDA agreements.

5. Data Retention

We retain your data only as long as necessary:

  • Project Content: Deleted within the agreed timeframe after project completion (typically 30-90 days)
  • Account Information: Retained while your account is active, deleted upon request
  • Business Records: Retained as required by law (typically 7 years for financial records)

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to certain types of processing

To exercise these rights, please contact us using the information below.

7. International Data Transfers

As a global service provider, we may transfer data across borders. When we do, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct notification. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries or to exercise your rights:

  • Email: info@peoplying.com